Shipping

 

Lil Lingerie Room will process and dispatch the order within 48 hours from receipt of payment. Should there be any changes to the order (ie. item not available), Lil Lingerie Room will contact the customer to make alternative arrangements.

Lil Lingerie Room uses Australia Post to deliver within Australia and New Zealand. Kindly refer to our delivery information below to help you choose the right shipping method for your order. All parcels are sent using discrete packaging. If content description is required on the parcel, it will say “Clothing” .

 

AUSTRALIA WIDE DELIVERIES

You can choose your preferred delivery by selecting one of the following options at checkout:

 

Standard Delivery

  1. 3 to 6 Working Days
  2. Flat rate $9.00 AUD per order

Deliveries outside of metropolitan area may take longer.

 

Express Registered Delivery

  1. 2 to 3 Working Days
  2. Flat rate $12.50 AUD per order

Deliveries outside of metropolitan area may take longer.

Express Registered delivery orders must be placed by 12.00pm (AEST) Monday – Friday to be received the next 2 to 3 working days.

 

NEW ZEALAND & SINGAPORE DELIVERIES (INTERNATIONAL)

 

NZ & SG Standard Delivery

  1. 6 to 10 Working Days
  2. Flat rate $13.00 AUD per order

Deliveries outside of metropolitan area may take longer.

Shipping costs are for orders upto 1 kg. The shipping costs for orders above 1 kg may incur higher shipping costs which will be confirmed by email.

Please note all foreign customs, import duties and taxes are your responsibility. Deliveries to overseas destinations can only be made to billing addresses.Please note this method of delivery is not a guaranteed service.

 

Note for all delivery methods: Lil Lingerie Room will not accept responsibility for losses in the postal system. Lil Lingerie Room will assist you in locating your shipment if your order is not received within 7 days of dispatch day. It is also your responsibility to contact Australia Post should you have any enquiries on your package.

 

Is there any Insurance on my parcel?

All deliveries within Australia and International are not insured. However you can request insurance on your parcel by emailing us at sales@lillingerieroom.com.au prior to completion of your order. Insurance costs are charged at your expense.