Return Policy

 

At Lil Lingerie Room, our client satisfaction is our number one priority therefore we offer a no fuss exchange policy subject to terms and conditions below.

Terms and conditions apply to all return products:

  1. Lil Lingerie Room does not offer refund. We offer exchange or store credit (excluding shipping costs)
  2. Please contact Lil Lingerie Room within 7 days of receipt. You are required to fill out the Returns Form (provided by us) and send it to us with the return item, as we cannot process the returns without it. Please DO NOT send the item back to us without our consent.
  3. After you have contacted Lil Lingerie Room, the return item must be received by us within 14 days (unless a special arrangement has been agreed with Lil Lingerie Room), otherwise Lil Lingerie Room reserves the right to refuse the returns. It will be at your own cost to have the item shipped back to you.
  4. We strongly advise the item is returned by Registered Post to ensure tracking and receipt of the returned item. This is for your own protection. We cannot process the exchange or store credit if we do not receive the returned item.
  5. Garment labels are still attached to the garment.
  6. The item is returned in its original condition and original package
  7. The item has not been worn (except to try the garment on for size)
  8. The item has not been damaged or soiled.
  9. The item has not been altered by you in any way.
  10. No returns or exchange on hosiery & bodystockings, panties, nipple covers and ALL items from Naughty Corner.
  11. It will be at your own cost to have the item shipped back to you if the returns do not meet the above requirements

Our Returns Postal Address

Please return your product to:

Lil Lingerie Room

PO Box 263

Cannington

WA 6987

Australia

Please Note:

  1. Lil Lingerie Room does not offer refund. We offer exchange or store credit (excluding shipping costs)
  2. ALL lingerie MUST be tried on over existing underwear. We will not accept the lingerie if it is found to have been worn (or its labels removed) and not in its original condition.